The Call Accounting & Resource Logging Application – CARLA, keeps log on all telephone calls activities. It interfaces with the telephone switch system - PABX. Some of the features include:

• Long distance costs are applied to employees, projects, clients and extensions
• Invoicing of call charges to third parties in the currency of their choice and a multitude of reports offers management efficient cost control
• Overall cost reduction as a result of reduction on misuse and abuse
• Helps management negotiate with different telephone operators in order to obtain better rates and service plans
• Interfaces with Microsoft Outlook contact directory and gives your team access to a centralized telephone & fax directory, directly from their desktop

RockWise CEMIS - CARLA sample screen shots: